Payments
We accept payments via major Credit Cards, e-transfer, Checks or Money Orders.

You can also pay cash on pickup from store location. 

Instructions for e-tansfers and checks:

• bank drafts and cheques  make payable to ELENA AINOULINA , address: 18 Niece Road, Lowbanks, ON, N0A 1K0
• Bank transfers (e-Transfer) make payable to ELENA AINOULINA , email address: elena@elenasgarden.ca Please  No need to setup password.
  

If you submitted your order from the website checkout process, you will  receive a confirmation email  with the above payment instructions.

Shipping 

We ship seeds orders via Canada Post Letter Envelope (up to 30g) and small parcel (up to 1kg), rates depend on the size of the order. Each order will be shipped as a singe package if possible.
We can ship outside of Canada, but it is responsibility of  our customers to verify with their country's authorities if seeds they order are allowed to be imported.
Please note that shipments are not insured. We are not responsible for damage that occur during shipment.

Garlic bulbs and rounds     are shipped within Canada only and always in parcel to prevent breakage.

Garlic umbels can be shipped outside of North America because they grow airborne. Umbels can be shipped in padded envelope, which is always cheaper option than parcel.

Live plants shipping begins when seedlings reach at least 6" of height, usually by end of May, beginning of June. Plants are shipped in parcel via Canada Post and within Canada ONLY (except North and West provinces due to too long shipping time, that plants cannot survive).

S&H charges are calculated based on weight, box sizes and destination province.  

We do give shipping discount for large orders. Please refer to the product page for discount details.

We make every effort to ensure live plants are delivered safely to you. 

We encourage you to promptly open the box and take out plants immediately after you receive the package. Plants are sent with the root ball pretty dry and will need to be watered thoroughly upon arriving. 

Plants may experience a transportation shock, and show signs of wilting and weakness. Please keep them away from sunlight for couple days to let them adopt to the new environment.

This page was last updated on September 5, 2021.